Privacy Policy

Effective on December 4, 2009

This privacy statement describes how Masterworks Fine Art collects and uses the personal information you provide on our Web site: . It also describes the choices available to you regarding our use of your personal information and how you can access and update this information.

If you have questions or concerns regarding this policy, you should first contact us at

Collection and Use of Personal Information

We collect the following personal information from you

Contact Information such as name, email address, mailing address, phone number
Billing Information such as credit card number, and billing address
Preferences Information such as product wish lists, order history, marketing preferences
As is true of most Web sites, we automatically gather information about your computer such as your IP address, browser type, referring/exit pages, and operating system.

We use this information to

  • Fulfill your order
  • Send you an order confirmation
  • Assess the needs of your business to determine suitable products
  • Send you requested product or service information
  • Send product updates or warranty information
  • Respond to customer service requests
  • Administer your account
  • Send you a catalog
  • Send you a newsletter
  • Send you marketing communications
  • Respond to your questions and concerns
  • Improve our Web site and marketing efforts
  • Conduct research and analysis


You may choose to stop receiving our newsletter or marketing emails by following the unsubscribe instructions included in these emails or you can contact us at .

Information Obtained from Third Parties
We obtain address information about you from third party sources, such as the US Postal Service, to verify your address so we can properly ship your order to you and to prevent fraud.

If you provide us personal information about others, or if others give us your information, we will only use that information for the specific reason for which it was provided to us.

Information Sharing

We will share your personal information with third parties only in the ways that are described in this privacy statement. We do not sell your personal information to third parties.

We may provide your personal information to companies that provide services to help us with our business activities such as shipping your order or offering customer service. These companies are authorized to use your personal information only as necessary to provide these services to us.

We may also disclose your personal information

  • as required by law such as to comply with a subpoena, or similar legal process
  • when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request,
  • if Masterworks Fine Art is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our Web site of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information,
  • to any other third party with your prior consent to do so.

If you choose to use GoogleCheckout to finalize and pay for your order, you will provide your credit card number directly to GoogleCheckout. Google’s privacy policy will apply to the information you provide on the GoogleCheckout Web site.

If you choose to use PayPal to finalize and pay for your order, you will provide your credit card number, directly to PayPal. PayPal’s privacy policy will apply to the information you provide on the PayPal Web site.

If you choose to use Amazon to finalize and pay for your order, you will provide your credit card number, directly to Amazon. Amazon’s privacy policy will apply to the information you provide on Amazon’s Web site

Third Party E-Commerce Solutions Provider
Our shopping cart is hosted by our e-commerce solutions provider. They host our ordering system, and collect your billing information directly from you for the purpose of processing your order. This company does not use this information for any other purpose.

Cookies and Other Tracking Technologies

We may use cookies, for example, to keep track of your preferences and profile information. Cookies are also used to collect general usage and volume statistical information that does not include personal information.

Web beacons
Our Web pages may also contain electronic images known as Web beacons (sometimes called single-pixel gifs) that are set by our third party partners. Web beacons are used along with cookies enabling our partners to compile aggregated statistics to analyze how our site is used.

We use a third party to gather information about how you and others use our Web site. For example, we will know how many users access a specific page and which links they clicked on. We use this aggregated information to understand and optimize how our site is used.

Links to Other Web Sites
Our Site includes links to other Web sites whose privacy practices may differ from those of Masterworks Fine Art. If you submit personal information to any of those sites, your information is governed by their privacy statements. We encourage you to carefully read the privacy statement of any Web site you visit.


The security of your personal information is important to us. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security. If you have any questions about security on our Web site, you can contact us at .

We provide two means for you to make a purchase on our site. You can either use our order form or a third party payment option. If you use our shopping cart, the transmission of sensitive information collected on our order form is encrypted using secure socket layer technology (SSL). If you choose to use a third party payment option to pay for your order, its privacy statement and security practices will apply to your information. We encourage you to read that privacy statement before providing your information.

Additional Policy Information

Our Web site includes Widgets, which are interactive mini-programs that run on our site to provide specific services from another company (e.g. displaying the news, opinions, music, etc). Personal information, such as your email address, may be collected through the Widget. Cookies may also be set by the Widget to enable it to function properly. Information collected by this Widget is governed by the privacy policy of the company that created it.

Our Web site offers publicly accessible blogs or community forums. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them.

Correcting and Updating Your Personal Information
To review and update your personal information to ensure it is accurate, contact us at .

Notification of Privacy Statement Changes
We may update this privacy statement to reflect changes to our information practices. If we make any material changes we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on this Site prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.

Contact Information

You can contact us about this privacy statement by writing or email us at the address below:

Masterworks Fine Art
13470 Campus
Oakland Hills, CA, United States 94619
Phone: 800-805-7060

Privacy Policy. Our gallery is located in the beautiful Oakland Hills of the San Francisco Bay Area, California, USA.
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Shipping Informatoin

Custom Packing and Insured Shipping
Expert custom packaging and insured shipping guarantees the safety of your work and the security of your investment while in transit.
We typically ship using FedEx, as they assume full insurance for door-to-door transit of your artwork. We charge actual shipping and insurance costs, plus the cost of the packing materials. We never charge a handling fee. Feel free to contact us for shipping quotes. Should you opt to use a shipper other than FedEx, we ask that you please notify us prior to shipping. Please note: shipments to California residents are subject to local sales tax.

Masterworks Fine Art Gallery schedules shipping for our clients. Works can be shipped via FedEx Ground (3-5 business days), 3-Day, 2-Day, Standard Overnight or Priority Overnight shipping. Purchases typically ship within 3 days of payment clearance. We ship daily, Monday – Friday. Special delivery arrangements can be made, if needed.


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